Privacy Policy

Last updated: February 2026

Quokka is designed with your privacy at its core. We believe your emotional moments are personal, and we built the app to reflect that. This policy explains what we collect, what we don't, and why.

1. Information We Collect

Anonymous usage analytics. We use Firebase Analytics to collect anonymous event data (e.g., which features are used, app opens, session duration) to understand how people use Quokka and improve the experience. This data is aggregated and cannot be used to identify you.

Crash reports. We use Firebase Crashlytics to automatically collect crash logs and diagnostic data when the app encounters an error. This includes device state, stack traces, and device identifiers needed to diagnose issues. Crash data helps us fix bugs and improve app stability.

Device information. Standard device metadata collected through Apple frameworks and Firebase (device type, OS version, app version) for compatibility, crash diagnosis, and debugging purposes.

No user content is collected. We do not collect, store, or transmit your prompt responses, photos, or any personal content you create in the app.

2. Information We Do NOT Collect

  • Prompt responses or journal entries
  • Photos or images
  • Health data
  • Location data
  • Contacts or address book information

3. How Data Is Used

The anonymous data we collect is used exclusively to:

  • Improve app functionality and user experience
  • Understand which features are used and how
  • Identify and fix crashes, bugs, and performance issues
  • Monitor app stability across devices and OS versions

We do not sell, share, or monetize your data in any way.

4. Third-Party Services

Quokka uses the following third-party services:

  • Firebase Analytics — for anonymous usage analytics and event tracking
  • Firebase Crashlytics — for automatic crash reporting and stability monitoring
  • Apple CloudKit — for optional cloud sync, if you enable it

These services have their own privacy policies, which we encourage you to review.

5. Data Retention

Anonymous analytics data is retained according to Firebase Analytics' default retention policies. Crash reports collected by Firebase Crashlytics are retained for 90 days.

All user-created content (prompt responses, photos, streaks) is stored locally on your device. If you enable CloudKit sync, your data is stored in your personal iCloud account — not on our servers.

6. Children's Privacy

Quokka is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly remove it.

7. Contact

If you have questions about this Privacy Policy, please reach out to us at rasy.phi@icloud.com